Bilingual Front Desk Coordinator

Location: Lakewood, CO

Schedule: full-time; in-office M-F 8:30a - 4:30p

Pay: $21-$23/hour

Are you a friendly face who thrives in a fast-paced, people-centered environment? Do you enjoy being the first impression of a company and helping others navigate their day with ease? If so, PASCO would love to meet you.

We’re looking for a Front Desk Coordinator to join our team and be the welcoming voice and presence for our administrative office. This role is more than just greeting guests and answering phones—it’s an opportunity to be at the heart of our organization, connecting people, supporting our administrative team, and embodying PASCO’s mission of compassionate care and service.

What You’ll Do:

• Greet all visitors and callers with warmth and professionalism, reflecting PASCO’s Core Values and Code of Conduct

• Announce and direct guests to the appropriate team member or department

• Manage a high volume of phone calls with efficiency and a customer-first approach

• Monitor and assign Jitbit tickets to the appropriate staff member

• Oversee all inbound/outbound mail, ensuring timely and accurate delivery

• Receive, scan, and distribute caregiver/client documents securely

• Keep the office environment organized, stocked, and running smoothly

• Maintain office supply and kitchen inventory; place orders as needed

• Process vendor invoices accurately and on time

• Upload documents into the HRIS and support HR-related admin tasks

• Follow HIPAA, confidentiality, and mandatory reporting laws

• Support other administrative functions as needed to keep PASCO running at its best

What Success Looks Like:

• Positive feedback from staff, callers, and visitors

• High performance on annual surveys measuring front desk support

• A clean, professional, and welcoming office environment

• Timely, accurate routing of calls, documents, and communications

What You’ll Bring:

• Experience:

  • 1–2 years of office administration or front desk experience preferred

  • Experience working with the public in person and by phone is a plus

• Education:

  • High School Diploma or equivalent required

• Skills:

  • Strong communication skills—written and verbal

  • Bilingual in Spanish (reading, writing, and speaking) — required

  • Excellent time management, organization, and multitasking

  • Ability to remain calm and professional under pressure

  • Comfortable working with diverse populations

  • A positive, proactive attitude and a love for helping others

• Physical Requirements:

  • Primarily seated role with occasional walking or light lifting (up to 10 lbs.)

  • Frequent computer use and phone interaction

Why PASCO?

At PASCO, you’re not just filling a role—you’re joining a mission. We’ve been providing compassionate care and support services in Colorado for over 30 years. Our team values collaboration, advocacy, and community, and we’re committed to creating an environment where everyone feels supported and empowered.

Ready to be the face of PASCO?

Apply today and help us create a welcoming and efficient environment for our employees, visitors, and clients.