HR Generalist/Recruiter

The HR Generalist & Recruiter supports the daily operations of the HR department by recruiting and onboarding employees; maintaining employee compliance; assisting managers through the hiring process; and ensuring that PASCO policies, practices, and regulatory standards are upheld. This role plays a critical part in ensuring PASCO has the staffing, compliance, and support needed to deliver exceptional care.

Key Duties and Responsibilities

Recruitment & Talent Acquisition

• Actively source, identify, and attract candidates for caregiver, CNA, DSP, LPN, RN, and administrative positions using online job boards, social media, community partnerships, referrals, and networking.

• Conduct phone and/or virtual prescreening to assess qualifications, experience, and alignment with PASCO values.

• Assist managers by scheduling interviews and participating in interviews as needed.

• Maintain all job postings, advertising campaigns, and open requisitions.

• Collaborate with service lines and the Scheduling Supervisor to ensure adequate staffing levels for PASCO consumers.

• Work with clients and candidates to determine optimal matches under the staffed caregiver model

• Maintain positive relationships with external partners such as job fair coordinators, advertising vendors, and workforce development groups.

• Track recruitment metrics, candidate flow, and hiring outcomes to support continuous improvement.

• Provide timely communication with candidates regarding benefits, policies, job requirements, workplace culture, and next steps.

HR Operations

• Ensure all employment eligibility requirements are met at hire and maintained throughout employment.

• Assist with various HR operations including caregiver onboarding, assisting with HR projects and driving key department initiatives forward.

• Support development and execution of employee compliance audits under direction of the Employee Compliance Manager.

• Utilize data to identify process gaps and recommend improvements that enhance compliance and efficiency.

• Field a high volume of calls/emails related to employment opportunities and general HR inquiries.

• Assist with end‑to‑end recruitment lifecycle including screening, scheduling, interviewing, selecting, and hiring as needed.

• Partner with the HR Director to support PASCO’s Diversity, Equity, Inclusion, and Accessibility initiatives.

Regulatory, Confidentiality & Organizational Alignment

• Maintain strict confidentiality of consumer and employee information, adhering to HIPAA and all state/federal requirements.

• Uphold PASCO’s commitment to “Care for the Caregiver” in all communications and decisions.

Key Measures of Performance for the Role

• Employee satisfaction on agency evaluations

• Quality of new hires and new employee retention

• Time-to-fill open positions

• Number of qualified candidates sourced, screened, and hired

• Participation in benefits programs (when applicable)

• Accuracy and timeliness in completing HR and compliance-related tasks

Experience

·         3–7 years of Human resources experience required

·         Recruiting experience, preferably in healthcare (1–3 years)

·         Employee compliance experience preferred

·         ATS and HRIS experience preferred

Education

·         Associate’s degree or equivalent required (High School diploma acceptable for strong recruitment background)

·         HR training or certification (PHR/SHRM-CP or equivalent) preferred

·         Home healthcare experience preferred

Knowledge, Skills & Abilities

·         Bilingual in English and Spanish highly preferred

·         Strong verbal and written communication skills

·         Ability to work effectively with a diverse population

·         Excellent organization, problem‑solving, and time management skills

·         Ability to work collaboratively across departments

·         Proficiency with Microsoft Outlook and general computer applications

·         Ability to navigate and process work in electronic health record systems

Physical Requirements

·         Primarily sedentary, detail‑oriented work involving computer use

·         Occasional walking or standing (up to 1/3 of time)

·         Ability to exert up to 10 lbs. occasionally